Important Information
Policies
To help make your stay at Quality Inn Indianapolis in Castleton as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for peace of mind.
- Check-in: From 3:00 PM
- Check-out: Until 11:00 AM
- Minimum Age: 21 years to check in
- Children: All ages welcome; 18 and under stay free with adults
- Pets: Allowed, extra charges may apply
- Smoking: Non-smoking property (designated areas provided)
- Deposit: Credit card or cash deposit required upon check-in
- Cancellation: Policies vary by booking type; typically free cancellation up to 24–48 hours before arrival
The hotel enforces quiet hours and ensures safety with 24-hour staffing. Guests are encouraged to review cancellation terms at the time of booking to avoid fees.